TERMS AND CONDITIONS
FOR USE OF THE UNITED KINGDOM WEBSITE OF KaleidoscopeIOW.co.uk
Nothing in these Terms and Conditions will affect your statutory
rights as a consumer.
You may return any Goods purchased from Kaleidoscope within
the first 14 days for a full refund. Goods returned after 14 days will be charged shipping fees.
We reserve the right to substitute any
item, if necessary, with one of a similar description
"Conditions" means these terms and conditions
and the "Special Conditions"; "Online Sales"
means sales conducted through the Web site; "Product"
means a product displayed for sale on the Web site; "Product
Description" means that part of the Web site where
certain terms and conditions in respect of the individual
Product are provided; "Special Conditions" means
the terms and conditions in the Product Description; "Users"
means the users of the Website collectively; "User
Information" means the details provided by you on ordering;
"We/us" means KaleidoscopeIOW.co.uk; "Website"
means the web site located at KaleidoscopeIOW.co.uk or any
subsequent URL which may replace it; "United Kingdom"
means England, Wales, Scotland and Northern Ireland and
"You" means a user of the Web site.
We will provide you with access to the Web site and
the Online Sales in accordance with the following Conditions.
You warrant that:
The User Information which you are required to provide when
you order as a User is true, accurate, current and complete
in all respects; and
You agree to notify us immediately of any changes to the
You agree not to impersonate any other person or entity
or to use a false name or a name that you are not authorized
14 days unconditional Guarantee.
All products are dispatched within 10 working days after
receipt of payment. If for any reason we cannot dispatch
within that timescale the customer will receive an immediate
e-mail advising them of the situation.
Risk in delivery of goods rests with the customer in proving
accurate details regarding name and address. We accept no
liability once the parcel has been posted. Any queries regarding
non receipt or damage to goods must be taken up with Royal
Mail. Should you wish to use a courier service please contact
Kaleidoscope for relevant costs before placing order.
We will only use the information that we collect about you
lawfully (in accordance with the Data Protection Act 1998).
We will not e-mail you in the future unless you have given
us your consent. We will not knowingly pass your e-mail
address to other trusted traders. The type of information
we will collect about you includes: your name address phone
number email address. We will never collect sensitive information
about you without your explicit consent. The personal information
which we hold will be held securely in accordance with our
internal security policy and the law. If you have any questions
or comments about privacy, you should email us.
You agree fully to indemnify, defend and hold us, and our
officers, directors, employees, agents and suppliers, harmless
immediately on demand, from and against all claims, liability,
damages, losses, costs and expenses, including legal fees,
arising out of any breach of the Conditions by you or any
other liabilities arising out of your use of the Web site,
or the use by any other person accessing the Web site using
your User Information.
We reserve the right to:
modify or withdraw, temporarily or permanently, the Web
site (or any part thereof) with or without notice to you
and you confirm that we shall not be liable to you or any
third party for any modification to or withdrawal of the
Web site; and/or
change the Conditions from time to time, and your continued
use of the Web site (or any part thereof) following such
change shall be deemed to be your acceptance of such change.
It is your responsibility to check regularly to determine
whether the Conditions have been changed. If you do not
agree to any change to the Conditions then you must immediately
stop using the Web site.
All customer will receive a confirmation e-mail with the
full order details. The actual price you will pay in your
local currency will be clearly stated at that time. That
price will be the same price as you agreed when you ordered
from this web site. If the Product you have ordered
is not available from stock you will be contacted by e-mail
and you will have the option either to wait until the item
is available from stock or to cancel your order in accordance
with our Cancellation Policy. Which is to make an immediate
full refund to the customer with no questions asked.
We will take all reasonable care, in so far as it is in
our power to do so, to keep the details of your order and
payment secure, but in the absence of negligence on our
part we cannot be held liable for any loss you may suffer
if a third party procures unauthorized access to any data
you provide when accessing or ordering from the Web site.
DESCRIPTION OF PRODUCTS
Each Product purchased is sold subject
to its Product Description which sets out additional specific
terms and conditions related to that Product.
All details, descriptions and prices of Products appearing
on the Web site are correct at the time when the relevant
information was added. Although we aim to keep the Web site
as up to date as possible, the information including Product
Descriptions appearing on the Web site at a particular time
may not always reflect the position exactly at the moment
you place an order.
The total cost of your order is the
price of the Products ordered plus Delivery Charges. You
will receive an electronic confirmation of our receipt of
your order via e-mail. Payment can be made by any of the
specified Payment Methods. Payment will be debited and cleared
from your account before the despatch of your Product.
If the issuer of your payment refuses to authorize payment
to us, we will not be liable for any delay or non-delivery.
REFUSAL OF TRANSACTION
We reserve the right to withdraw
any Products from the Web site at any time and/or remove,
screen or edit any materials or content on the Web site.
We may refuse to process a transaction for any reason or
refuse service to anyone at any time in our sole discretion.
We will not be liable to you or any third party by reason
of our withdrawing any Product from the Web site whether
or not that Product has been sold; removing, screening or
editing any materials or content on the Web site; refusing
to process a transaction or unwinding or suspending any
transaction after processing has begun.
By making an offer to buy a Product, you specifically authorize
us to transmit information (including any updated information)
or to obtain information about you from third parties from
time to time, to authenticate your identity and to authorize
individual purchase transactions.
Order cancellations may be charged handling or Paypal fees
In normal circumstances, consumers
will receive a response to their complaint or a resolution
within 48 hours. Please e-mail any complaints.
LINKS TO OTHER SITES
In an attempt to provide increased
value to our Users, we may provide links to other web sites
or resources. You acknowledge and agree that we are not
responsible for the availability of such external sites
or resources, and do not endorse and are not responsible
or liable, directly or indirectly, for the privacy practices
or the content of such web sites, including (without limitation)
any advertising, products or other materials or services
on or available from such web sites or resources, nor for
any damage, loss or offence caused or alleged to be caused
by, or in connection with, the use of or reliance on any
such content, goods or services available on such external
sites or resources.
You acknowledge and agree that all
copyright, trademarks and all other intellectual property
rights in all material or content supplied as part of the
Web site shall remain at all times vested in us or our licensors.
COMPLIANCE WITH LAWS
The Web site may be used only for
lawful purposes and in a lawful manner. You agree to comply
with all applicable laws, statutes and regulations regarding
the Web site and any transactions conducted on or through
the Web site.
LIMITATION OF LIABILITY
While we will use reasonable endeavors
to verify the accuracy of any information we place on the
Web site, we make no warranties, whether express or implied
in relation to its accuracy.
The Web site is provided on an "as is" and "as
available" basis without any representation or endorsement
made and we make no warranties of any kind, whether express
or implied, in relation to the Web site, or any transaction
that may be conducted on or through the Web site including
but not limited to, implied warranties of non-infringement,
compatibility, security, accuracy, conditions of completeness,
or any implied warranty arising from course of dealing or
usage or trade.
We make no warranty that the Web site will meet your requirements
or will be uninterrupted, timely, secure or error-free,
that defects will be corrected, or that the site or the
server that makes it available are free of viruses or bugs
or represents the full functionality, accuracy, reliability
of the materials. We will not be responsible or liable to
you for any loss of content or material uploaded or transmitted
through the Web site.
Notwithstanding any other provision in the Conditions, nothing
herein shall limit your rights as a consumer under English
The Conditions shall be
governed by and construed in accordance with the laws of
England and you irrevocably submit to the exclusive jurisdiction
of the courts of England.